Privacy Policy Your Privacy Matters.

1. Information We Collect

We may collect personal information when you contact CK Roofing Group, complete a website form, request a roofing quotation, make an enquiry or use our roofing services.

This information may include your name, email address, telephone number, property address and any information you choose to provide about the roofing work you require.

We may also collect limited technical information when you use our website, such as browser information, device information and website usage data.

2. How We Use Your Information

We use your information to respond to enquiries, provide roofing quotations, arrange property inspections, schedule roofing work and communicate with you about services you have requested.

We may also use your information to maintain our records, improve our roofing services, operate and maintain our website, and comply with legal or regulatory requirements.

We will only use your personal information where we have an appropriate lawful basis under applicable data protection legislation.

3. Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information with trusted third-party service providers where reasonably necessary to operate our website, communicate with customers, process roofing enquiries or deliver our services.

This may include suppliers, contractors or other service providers involved in carrying out roofing work, where sharing relevant information is necessary.

Where information is shared, we take reasonable steps to ensure that it is handled appropriately and used only for the required purpose.

We may also disclose information where required by law or where necessary to protect our legal rights.

4. Data Security

We take reasonable technical and organisational measures to protect the personal information we hold against unauthorised access, misuse, alteration, disclosure or loss.

We aim to limit access to personal information to those who genuinely need it for business purposes.

However, no internet-based system can be guaranteed to be completely secure, and information sent electronically may carry some security risks.

5. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

In some cases, we may need to retain information for longer periods to meet legal, accounting, insurance, warranty or legitimate business requirements relating to roofing work.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

6. Your Rights

Under applicable UK data protection law, you may have certain rights regarding the personal information we hold about you.

Depending on the circumstances, these may include the right to:

• Request access to personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your information in certain circumstances
• Ask us to restrict how your information is used
• Object to certain uses of your personal information
• Request the transfer of certain personal information where applicable
• Withdraw consent where consent is the lawful basis for processing

If you would like to make a request regarding your personal information, please contact us using the details provided on this page.

You also have the right to raise a concern with the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled. Visit ico.org.uk for further information.

7. Cookies

Our website may use cookies and similar technologies to help the website function correctly and improve the experience for visitors.

Cookies may also be used to understand how visitors use our website and to help us identify areas that could be improved.

You can usually control or disable cookies through your web browser settings. Where required, we will ask for your consent before using non-essential cookies.

Please be aware that disabling some cookies may affect the functionality of certain parts of the website. For more information, please read our Cookie Policy.

8. Third-Party Links

Our website may contain links to websites operated by third parties.

CK Roofing Group is not responsible for the privacy, security or content of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

9. Contact Forms

When you submit a contact form through our website, the information you provide is used to respond to your enquiry, prepare a roofing quotation and provide any services or information you have requested.

Information submitted may include details about your property, the type of roof, the roofing work required and any issues you are experiencing, such as leaks, storm damage or general deterioration.

We may contact you using the details supplied to discuss your requirements, arrange a roof inspection or provide a quotation.

We ask that you do not include unnecessary sensitive personal information within website enquiry forms.

10. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our roofing services, website, business practices or applicable requirements.

Any updated version of this Privacy Policy will be published on this page.

11. Contact Us

If you have any questions about this Privacy Policy, how your information is used or the personal information we hold about you, please contact CK Roofing Group.